Requesting a collection

To benefit from Electrão's free of charge collection service for batteries, lamps and used electrical equipment and to join the network, you need to register on Electrão's operating platform - POpE. Through this portal, you can request collections and packaging with the support of the Electrão team.

First collection request
Register with POpE and make the collection request at the same time.
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New collection request
If you have previously requested collections from Electrão, you are already registered with POpE. Simply make a new request.
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Packaging
If you need to store your waste before collection, order packaging boxes through POpE.
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Other solutions

If you are an individual and do not meet the collection conditions, you have other solutions at your disposal:

Ponto Electrão
Drop off your waste at one of the Electrão network collection sites.
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Door-to-door service
Request the collection of bulky household appliances from your home via the cost-free Electrão service. See the areas covered.

Additional questions

If you have any questions, please contact recolhas@electrao.pt, call 800 262 333 or fill in the contact form.

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